Order Production Times

All items are custom made pieces that are designed, printed and lovingly handmade here in Brisbane, Australia. Please let us know if you have any questions regarding production times and if you need an item soon than the specified production time please email to confirm prior to ordering so that we can ensure that your order will arrive in time. 

PRE-CHRISMAS ORDER CUT OFF DATES

• Blankets + Santa Sacks: 2nd December
• Cushions, Bags, Banners and Mugs: 9th December

DECEMBER PRODUCTION TIMES (from the 10/12/18-31/12/18)

• Blanket orders: will be sent in week 2-3 of January due to print company closing for Christmas
• Cushion, bag, mug and banner orders: please allow 2 weeks from order date for items to be sent. 

ORDERING PROCESS

• Once you make an order it will go into production the following day.
• If you want to make any changes to your order you must let us know within 24hrs of the order being placed. Once it has gone into production extra fees may be incured to re-print your order.
• Each order is custom designed and then printed either in house or in Brisbane depending on the product.
• Once printed we then cut and sew up each piece in the order that they were made on the website.
• When your order is complete we will send a dispatch notice and tracking information to your email. 

Production times are subject to change and show an approximate guideline to how long items take to be created. 

PLEASE NOTE production time does NOT include shipping times, pleas see shipping info here.