Order Production Times

HELLO! I am currently taking some time away from the office on maternity leave with our second baby. All orders will be processed and made to order as usual but I have slightly increased production time frames on all orders made during May, June and July. If you have any questions please send us an email and one of my team will get back to you asap. -Holly xx

All items are custom made pieces that are designed, printed and lovingly handmade here in Brisbane, Australia. Please let us know if you have any questions regarding production times and if you need an item soon than the specified production time please email to confirm prior to ordering so that we can ensure that your order will arrive in time. 

PRODUCTION TIMES FOR MAY 2019:

• Personalised Blankets: 4 weeks
• Photo Blankets: 4 weeks
• Cushions: 4 weeks
• Bags: 4 weeks
• Banners: 4 weeks
• Mugs: 4 weeks

ORDERING PROCESS

• Once you make an order it will go into production the following day.
• If you want to make any changes to your order you must let us know within 24hrs of the order being placed. Once it has gone into production extra fees may be incured to re-print your order.
• Each order is custom designed and then printed either in house or in Brisbane depending on the product.
• Once printed we then cut and sew up each piece in the order that they were made on the website.
• When your order is complete we will send a dispatch notice and tracking information to your email. 

Production times are subject to change and show an approximate guideline to how long items take to be created. 

PLEASE NOTE production time does NOT include shipping times, please see shipping info here.