All products are handmade to order in our Brisbane studio, please allow 2-4 weeks for production.
All orders are sent, secure and tracked via a Courier or the Australia Post network, depending on your location and shipping method chosen at checkout. We have a standard flat rate shipping fee on all orders of $8.00 ($13.00 for upgraded express delivery). All orders are sent with tracking numbers so if you haven't received this email please check your junkfolder as it may have been sent there by accident. If the item is taking too long to be delivered you can use the tracking number to submit an enquiry to locate the parcel. We will try to help as much as we can, but once dispatched we have no control over delivery times carried out by Australia Post/Couriers. If you have an issue, please let us know and we will go from there.
MADE JUST 4 U'S "PRE-MADE SALE" CATEGORY
Pre-made sale products are ready to post within 24hrs. Any of these items that are ordered with a personalised item will be held until the personalised item is ready to be posted. If you would like the pre-made item item to be shipped a.s.a.p you will need to make 2 orders so both items can be posted separately.
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