10 business day turnaround on all personalised orders.
What information do we collect?
Made Just 4 U collects information from you when you register, purchase in store or online or subscribe to our newsletter.
Made Just 4 U collects your contact information such as name, address, email and telephone, financial details: including credit card details to process your transaction. After processing a transaction, we do not store your financial details.
Personal information is collected, held, used and disclosed by Made Just 4 U for the following purposes:
How do we collect and hold your personal information?
Made Just 4 U collects the information voluntarily supplied by you through our website and in store when we provide our products and services to you. If the personal information is not collected, we may not be able to provide you with the products or services we offer. Made Just 4 U holds all personal information in electronic and physical form. We store information in access controlled premises and in electronic databases requiring logins and passwords. Made Just 4 U takes all reasonable precautions to protect your personally identifiable information from loss, misuse, interference, unauthorised access or alteration.
When do we disclose and how do we use personal information? Made Just 4 U has a duty to keep our customers' personal information confidential. Our duty of confidentiality applies except where we have consent to disclose personal information, the disclosure is permitted under the APPs or is compelled by law.
How can you seek access to and correction of your personal information? You can contact us at any time to request access to your personal information or for your personal information to be corrected or updated. Please direct your request to the Privacy Officer via the details provided in this Policy. Made Just 4 U will, on request, provide you with access to your personal information or update or correct your personal information, unless the APPs provide an exception to us granting your request.
Your request for access to your personal information or to update or correct your personal information will be dealt with by the Privacy Officer as soon as reasonably practicable. If we deny your request, we will provide you with a written notice detailing reasons for the refusal and the process for making a complaint about the refusal to grant your request. Made Just 4 U will take appropriate steps to verify your identity (or verify that you act as a legal guardian or authorised agent of the individual concerned) before granting a request to access your personal information.
Where your request for access is accepted, we will provide you with access to your personal information in a manner, as requested by you, providing it is reasonable and practicable to do so.
Upon accepting a request for correction of your personal information, we will take all steps that are reasonable in the circumstances, having regard to the purpose for which your personal information is held, to correct your personal information.
If you believe that Made Just 4 U has breached a term of this Policy or the APPs, you may submit a written complaint. The written complaint can be emailed or posted to us using the contact details set out below. You must include contact details for us to contact you regarding your complaint.
Our Privacy Officer will consider your complaint and respond as soon as reasonably possible, but not more than 30 days from receiving the complaint.
Our contact details are as follows:
Privacy Officer contact: firstname.lastname@example.org
Postal address: PO BOX 234 MORAYFIELD QLD 4506
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